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Refund Policy

At Ishopiptv, we are committed to ensuring your complete 100% satisfaction with our service. If any technical questions arise, please do not hesitate to contact us. Our technical team will remain at your disposal until you have fully benefited from our television services! However, if you feel that the service you have purchased does not meet your expectations, despite your efforts to resolve the issues with our support team, we are ready to remedy the situation.

While we would appreciate knowing the details of the difficulties encountered and collecting your suggestions for improvement, follow the steps below to receive a full refund within 7 days from the date of purchase. If this deadline has passed and you encounter any problems, please feel free to contact us at any time via our chatbox on Ishopiptv or by email to resolve your situation.

– Reimbursement procedure

Use the contact form to initiate the refund request.

Use the same email address you used when purchasing our services.

Provide your invoice number to make the process easier.